Owners access| Hotel information and booking website unofficial
Swiss-Inn Chinatown Kuala Lumpur, Kuala Lumpur
21US$
Book on our site
Up to 10% less
than Booking.com
Key details
About the Hotel
62 Jalan Sultan, Kuala Lumpur, My,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
Swiss-Inn Chinatown Kuala Lumpur is situated in the heart of Kuala Lumpur’s Chinatown. The hotel features 296 guest rooms adorned in warm earth tones with modern amenities. It is located within walking distance from popular attractions like Petaling Street and the National Mosque of Malaysia.
Location
Swiss-Inn Chinatown Kuala Lumpur is a short 5-minute walk from Pasar Seni, enhancing its accessibility to local attractions. The hotel is strategically positioned between two parallel streets, providing direct access to the bustling pedestrian shopping street of Chinatown. It is 30 km from Sultan Abdul Aziz Shah Airport and approximately 3.6 km from Ampang Park.
Rooms
The chic and modern rooms at Swiss Inn Kuala Lumpur feature air conditioning, satellite TV, and a private bathroom with free toiletries. Each room is equipped with a mini-bar and an electric kettle for convenience. Notably, some rooms do not come with windows, affecting the overall ambiance.
Eat & Drink
Café Petaling offers a stylish fusion of contemporary and colonial design, creating a unique dining experience amid the bustling streets of Chinatown. The deli, located on the 42nd floor, provides panoramic views of the cityscape. Guests can enjoy a variety of local and international cuisine, catering to diverse preferences.
Leisure & Business
Swiss Inn Kuala Lumpur boasts a state-of-the-art gym for exercise routines, conveniently located near a mini water theme park on the 9th floor. The hotel houses Hibiscus Hall, a semicircular ballroom accommodating up to 300 people for events and banquets. Professional banquet associates work to ensure guest satisfaction for meetings and conferences.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Superb Comfort
The bed in my room was incredibly comfortable, providing the perfect rest after a long day.view full review
Refreshing Showers
The shower had excellent water pressure, making each shower feel refreshing and invigorating.view full review
Delicious Breakfast
Breakfast was a delight, featuring a wonderful variety from local Malay dishes to fresh fruits and juices.view full review
Immaculate Room
My room was impeccably cleaned every day, with fresh towels and complimentary bottled water replenished regularly.view full review
General
Free Wi-Fi
Parking
Safe deposit box
Currency exchange
Guest Parking
Electric kettle
Services
Laundry
Room features
Mini-bar
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Show more
Location
62 Jalan Sultan, Kuala Lumpur, My,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
Map view
62 Jalan Sultan, Kuala Lumpur, My,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
2.2
km
Kuala LumpurMalaysia
Dataran Merdeka
1.0
km
Market
Central Market
670 m
Park
KLCC Park
2.3
km
Mosque
National Mosque of Malaysia
1.5
km
Museum
Islamic Arts Museum Malaysia
1.6
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
930 m
Park
Kuala Lumpur Bird Park
2.1
km
Kuala LumpurMalaysia
Alor Street
1.4
km
Aquarium
Aquaria
2.8
km
Stadium
Merdeka Stadium
1.8
km
Stadium
Stadium Negara
1.8
km
No 26 Jalan Sultan Hishamuddin
National Textile Museum
1.1
km
Park
Kuala Lumpur Butterfly Park
1.6
km
Mosque
Jamek Mosque
1.0
km
Gallery
Kuala Lumpur City Gallery
810 m
Garden
Perdana Botanical Gardens
2.4
km
Museum
National Museum
2.1
km
Jalan Tunku Abdul Rahman
Jalan Masjid India
1.3
km
Park
KL Forest Eco Park
1.2
km
Museum
Royal Malaysian Police Museum
2.1
km
Monument
National Monument
2.6
km
53 Jln Perdana
National Planetarium
2.1
km
Park
Bird Park KL
2.3
km
Nearby
Mall
Chinatown
400 m
Pagoda
Sri Maha Mariamman Temple
410 m
Mall
Petaling Street
220 m
Jalan Tun H.S. Lee No.168
Temple Guan Di
200 m
Hotel China Town Inn 22 Jalan Petaling
Lost In China Town
150 m
Stadium
Chin Woo Stadium
220 m
Restaurants
Lim Kee Cafe
10 m
66-68 Jalan Sultan
Kakatoo Go
10 m
No. 243
Koon Kee Wan Tan Mee
160 m
95
Fat One Lok Lok
70 m
90 Jalan Sultan City Centre
Restoran Nasi Ayam Kam Kee
60 m
42 Jalan Sultan
Madam Tang's Stall
260 m
Jln Petaling Chinatown
Happy Dragon Chinatown Cafe & Restaurant
90 m
63 Jalan Petaling 1st Floor
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly staff
Great location
Limited room space
Lack of luggage table
8.4/10
Great
Rooms
6.7
Location
8.6
Service
6.9
Dining
6.6
Guest reviews
8.4/10
based on 14 reviews
3.5/5
based on 1092 reviews
7.5
7.5/10based on 973 reviews
#95 of 385 hotels in Kuala Lumpur based on Tripadvisor
Adrian
United Kingdom,
May
2024
7.6/10
Staying at this hotel was a unique experience due to the rooms' unconventional layout - some without windows, which surprisingly proved advantageous to reduce street noise in bustling Chinatown. The absence of a window view was compensated by overlooking the rooftop of the vibrant market. While a luggage table would be a welcome addition, the rooms' compact design lacked space for medium-sized bags near the wall safe.
Rooms
7.0
The rooms offer a distinctive layout, some without windows but efficiently designed to mitigate street noise. However, a lack of space for luggage and a need for a luggage table were noticeable.
Service
9.0
The staff were attentive and accommodating, ensuring daily room cleaning and maintaining a high level of service. They were always available and diligent in their duties.
Location
8.0
The hotel's location in lively Chinatown provided easy access to local sights, restaurants, and shops, making it ideal for exploring the bustling streets and savoring authentic street food.
Dining
8.0
The dining experience offered delicious meals, including artisanal bread, although guests should anticipate cooking their own Nasi Lemak. The proximity to the bus and train stations added convenience to dining choices.
Facilities
6.0
The hotel's facilities were satisfactory, catering to basic needs effectively. However, enhancements in facilities could further elevate the overall guest experience.
Friendly staff
Limited room space
Arthur
United Kingdom,
May
2024
7.0/10
I had a mixed experience at this hotel. The rooms were nice, clean, and comfy, but the lack of soundproofing between rooms was a downside. The service was not very friendly, with issues regarding trust and payment requests. However, the location was excellent, perfect for exploring the metropolis and enjoying the street food and shopping in China Town. The dining options were average, and the facilities were satisfactory.
Rooms
8.0
I found the rooms to be nice, clean, and comfy. Those with windows were more spacious and had extra amenities like a fridge and safe.
Service
5.0
The service was a bit disappointing as the staff seemed untrusting and not very friendly.
Location
9.0
The location was superb, perfect for exploring China Town and enjoying the nearby street food and shopping options.
Dining
6.0
The dining experience was average, with enough choices to survive but nothing exceptional.
Facilities
7.0
The facilities were satisfactory for my stay.
Sam
United Kingdom,
April
2024
7.4/10
The hotel is located right in the busy Petaling Street, in the hub of Petaling Street with the street market and all the local restaurants, making it a convenient spot to explore the vibrant surroundings. The rooms are generally clean but could use better ventilation as they tend to be humid and smell somewhat musty. While the service could be more transparent about hotel policies, the staff is helpful with luggage. The dining experience offers good options with a variety of fruits, but some may find it repetitive. The facilities are decent but could use some improvements to enhance the overall stay.
Rooms
7.0
The rooms, although quite narrow, were generally clean but had a cigarette smell. Ventilation is an issue due to the lack of windows, which affects the overall comfort.
Service
6.0
The staff, although friendly, could improve in communicating hotel policies clearly. They are helpful with luggage but should ensure client consent for credit card data.
Location
9.0
The hotel's location is a prime spot in the heart of Chinatown in Kuala Lumpur, surrounded by many nice restaurants and the bustling Petaling Street market for an authentic local experience.
Dining
8.0
Facilities
7.0
The facilities are decent but could be enhanced to provide a better overall experience for guests.
Peter
United Kingdom,
March
2024
7.4/10
The hotel is situated in the heart of bustling Chinatown, offering a convenient location near major transportation hubs and attractions. The rooms overlook the vibrant night market but may have a lingering smoking smell. The service is top-notch with friendly and helpful staff, and the dining experience is a mix of diverse dishes with occasional crowded moments. The facilities are satisfactory, catering to basic needs. Overall, a decent choice for exploring the lively surroundings.
Rooms
7.0
The rooms offer a view of the night market but have a strong smoking smell.
Service
8.0
The service from the enthusiastic staff is very friendly and helpful.
Location
9.0
The hotel is nestled in the heart of bustling Chinatown, providing easy access to various attractions and transportation options.
Dining
7.0
The dining area can get crowded at times, offering a wide spread of dishes with value-for-money buffett options.
Facilities
6.0
The hotel offers basic facilities to meet essential needs during your stay.
William
United Kingdom,
March
2024
8.2/10
Staying at the hotel was a delightful experience. The rooms were spacious, clean, and ideal for a family stay, while the service was exceptionally friendly. The location was conveniently near various shops and eateries, offering a tranquil night's sleep. The dining options provided a simple yet satisfying experience, and the facilities were well-maintained.
Rooms
8.0
The rooms at the front of the hotel were very clean, spacious, and perfect for a long stay with my family.
Service
9.0
The service, from the security man at the door to the reception staff, was incredibly friendly and accommodating. The restaurant staff were also very helpful.
Location
9.0
The hotel's location near Chinatown was excellent, offering easy access to shops and our favorite food places within walking distance.
Dining
7.0
The dining experience, while simple, provided fairly reasonable options and was enjoyable. Signature dishes were a highlight.
Facilities
8.0
The facilities were serviceable and clean, with internet access available, enhancing the overall stay experience.
Neil
United Kingdom,
January
2024
5.8/10
My stay at the hotel was a mix of pros and cons. The rooms, though clean, were very basic and lacked windows, making it challenging to know the time of day. However, the location in the heart of Chinatown was excellent for exploring local Chinese cuisine and shopping. The service, while rude and nosy at times, had a strategic yet unusual setup. The dining experience offered good options but was not exceptional.
Rooms
5.0
The clean rooms had no windows, making them feel cramped and lacking fresh air.
Service
5.0
The service was sometimes rude and nosy, which affected the overall experience.
Location
8.0
The hotel's location in Chinatown was excellent for exploring local cuisine and shopping, offering a quiet night's sleep away from the bustling streets.
Dining
6.0
The dining options were decent, with a variety to choose from but nothing extraordinary.
Facilities
Edith
United Kingdom,
January
2024
6.8/10
The hotel at Kam Leng is a bit of a mixed bag. The rooms, while not justifying the early check-in price, are clean and comfortable. The staff inserts credit card data into the system without permission, which raises concerns. The location is excellent in Chinatown, but can be sketchy with homeless people around. The dining experience can get hectic, especially with tour groups joining your table. Overall, in terms of price, location, and safety, Swiss Inn is worth considering.
Rooms
7.0
The room at Kam Leng was not in good condition and did not justify the high price for early check-in. However, it was clean and comfortable.
Service
6.0
The staff at Kam Leng are very helpful and considerate, but the practice of inserting credit card data without permission is concerning.
Location
8.0
The location in Chinatown is convenient for moving around the city, though it can feel sketchy with homeless people around. However, it's excellent for accessing transport links.
Dining
7.0
The dining experience at Swiss Inn could get hectic, especially with uninvited guests from tour groups. However, the food was fresh and enjoyable.
Facilities
6.0
The facilities at Swiss Inn are just so-so overall.
Katherine
United Kingdom,
December
2023
6.8/10
The hotel is strategically located in the heart of Chinatown, offering the opportunity to explore the vibrant surroundings easily. The service was lacking in attention to specific requests, while the dining experience was average with buffet-style options. The rooms were cleaned daily and provided with new towels and water, but had a lingering smoke smell. Despite some drawbacks, the hotel's location near transportation hubs and evening markets adds to its value for money.
Rooms
7.0
The rooms were cleaned daily and supplied with fresh towels and bottled water, but had a strong smoking odor lingering.
Service
5.0
The service was insufficient and did not pay attention to our specified requests during booking.
Location
8.0
The hotel's location in Chinatown is excellent, providing easy access to various attractions and transportation options.
Dining
6.0
The dining experience was decent with buffet-style offerings, although there is room for improvement.
Facilities
8.0
The hotel offers a good location near transportation areas and evening markets, adding to its overall value.
strategic location
lingering smoke smell
Chris
United Kingdom,
November
2023
8.2/10
The hotel is conveniently situated in the heart of Chinatown, offering a culinary heaven and easy access to food places. The rooms, albeit requiring a bit of navigation due to the layout, are well-serviced, cleaned daily, and provide a pleasant view of Jalan Sultan. The service, although somewhat insistent on phone restarts, is genuinely helpful and friendly, going the extra mile in assisting with luggage. The dining experience, while including European food and fruits, has shown a slight decline recently. The location's vibrant atmosphere and proximity to various attractions make it a prime choice for exploring Chinatown.
Rooms
8.0
The rooms are cleaned daily and come with a view of Jalan Sultan, although the layout may be a bit confusing with separate lifts.
Service
9.0
The service is really helpful and friendly, going above and beyond to assist guests despite some phone restart requests.
Location
9.0
The hotel's location in bustling Chinatown offers a convenient culinary experience and easy access to nearby attractions, providing a vibrant setting for exploration.
Dining
7.0
The dining options include European food and plenty of fruits, though there has been a noted decline in quality over time.
Facilities
8.0
The hotel offers good facilities, making it easy to enjoy the bustling surroundings of Chinatown.
Anthony
United Kingdom,
October
2023
6.4/10
The hotel is conveniently located in the city center, making it easy to explore Kuala Lumpur on foot or by public transport. The rooms, although lacking windows, were generally clean despite some mold in the shower and in need of renovation. The non-smoking floor contributed to a positive stay, but the aging facilities were noticeable.
Rooms
5.0
The rooms had no windows but were relatively clean. However, there was significant mold in the shower and a need for renovation due to the outdated and faulty amenities. The non-smoking floor was a plus.
Service
7.0
The service was friendly and helpful, enhancing the overall experience despite some minor issues with access cards not working efficiently.
Location
8.0
The location was very good, placing me in the heart of the city center with convenient access to shopping, dining, and public transportation. However, there were concerns about potential overcharging if perceived as a foreigner.
Dining
6.0
The dining options were satisfactory, with friendly staff, but lacked variety. The availability of certain dishes could be improved.
Facilities
6.0
The hotel's facilities were decent, though some areas showed signs of wear and tear. There was a mixed experience with the shower setup close to the glass wall.
Daniel
United Kingdom,
August
2023
5.0/10
The hotel really disappointed me on various levels. The rooms were small and not clean, with a huge smoking smell and unfortunately had bedbugs that we noticed only on the second night. On the upside, the location was well maintained and perfect for a few nights in KL, especially for shopping and eating, although cleanliness was not perfect. The service, despite being very nice and helpful, left a lot to be desired, as they asked for a massive deposit upon check-in and were pushy about immediate payments. The dining experience was subpar with warm and often cold food, and considering there was no breakfast included, it was definitely not a culinary delight.
Rooms
5.0
The rooms were small, not clean, with a huge smoking smell and unfortunately had bedbugs that we noticed only on the second night.
Service
5.0
The service was very nice and helpful, but they were quite insistent on payments and deposits.
Location
7.0
The location was well maintained and perfect for a few nights in KL for shopping and eating. However, cleanliness was not perfect in China Town.
Dining
5.0
The dining experience was disappointing, with warm and often cold food, and no breakfast included.
Facilities
6.0
David
United Kingdom,
June
2023
7.2/10
The hotel is in the heart of Chinatown, offering a convenient location with easy access to the vibrant surroundings. The rooms are clean, comfortable, and provide a quiet retreat despite street noise. However, some maintenance issues like a dirty floor and broken bathtub drain need attention. The service, though polite, could benefit from more training and trust in guests. The dining options are satisfactory, especially with a variety of choices, but improvements are needed to match previous standards.
Rooms
7.0
The rooms are clean, comfortable, and quiet, ideal for exploring Chinatown. Some maintenance issues like a dirty floor and broken bathtub drain were noticeable.
Service
6.0
The staff is polite but could benefit from more training and trust in guests. Asking for a large deposit and immediate payment for restaurant bills felt distrustful.
Location
9.0
The hotel's location in the heart of Chinatown offers easy access to the bustling area, perfect for those who want to immerse themselves in the local culture.
Dining
7.0
The dining options are satisfactory, offering a variety of choices, but there is room for improvement to match past standards.
Facilities
7.0
Tom
United Kingdom,
June
2023
7.8/10
After a long 18-hour flight, I was disappointed to find out there were no available rooms at the reception. However, the stay turned out quiet and clean. The hotel needs better accessibility, especially without having to climb staircases.
Rooms
7.0
Despite being clean and quiet, the rooms are not easily accessible and need improvements in cleanliness, especially in corners.
Service
8.0
The staff at Swiss Inn were friendly and courteous during my stay, making the interaction pleasant overall.
Location
9.0
The hotel's location in Chinatown is excellent for accessing various tourist attractions and transportation hubs. It offers privacy and safety in a bustling area.
Dining
7.0
The dining experience was convenient, but with limited options compared to previous visits. The breakfast provided was fresh and satisfactory.
Facilities
8.0
The facilities at the hotel are great, offering a range of amenities to enhance the stay. However, improvements in accessibility are needed.
Clean
Limited dining
Sid
United Kingdom,
May
2023
8.6/10
The hotel is ideally located in the heart of Chinatown near local restaurants and the Petaling Street market. The rooms are nicely decorated facing Jalan Sultan, providing a clean and cozy stay. The service is impeccable with attentive staff and a welcoming atmosphere, although the dining experience could get crowded during peak hours. The facilities are well-maintained and offer a convenient base for exploring the bustling metropolis.
Rooms
8.0
The rooms are nicely decorated and clean, facing Jalan Sultan, offering a comfortable and pleasant stay.
Service
9.0
The staff are very friendly and attentive, going the extra mile to assist guests from the moment you arrive.
Location
10.0
The hotel's location is excellent, situated in the heart of Petaling Street with easy access to local restaurants and near transportation hubs.
Dining
7.0
The dining options are good with a variety of Western and Asian selections, but it can get busy during peak times.
Facilities
9.0
The facilities are well-equipped and maintained, offering a comfortable stay for guests.